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We are pleased to offer theclaimsxchange.com, a new way to submit a claim on-line direct from your health care provider.

What is theclaimsxchange.com?

The NB Pipe Trades Health & Welfare Plan and NexgenRx are pleased to offer web on-line claims submission from health care providers through the claimsxchange.com. Providers enrolled on theclaimsxchange.com will eliminate the use of paper claim submission.

Through this new service we have made it easier for the following extended health care providers to submit your health claims, incurred under the NB Pipe Trades Health Plan, to NexgenRx on your behalf for reimbursement

  • Psychologist
  • Speech Therapist
  • Social Worker
  • Vision Care Service Providers
  • Chiropodists
  • Podiatrists
  • Osteopaths
  • Physiotherapist
  • Chiropractors


Reimbursement

You can elect to have incurred claims paid to your provider or paid to you directly. The health care provider will be able to submit claims on your behalf at the point-of-sale therefore reducing your out of pocket expenses. If you are assigning a benefit payment to your provider you will be required to sign a Patient Assignment of Benefit & Consent.

It will be between you and your provider to determine who gets reimbursed. Some providers may want you to pay them directly but they can submit the claim to us electronically on your behalf. Please make sure you always obtain a claim confirmation from your provider after each visit. The claim confirmation has all the information you need and verifies the claim submission status.

Since theclaimsxchange.com is able to adjudicate your claim in real time you will be able to determine whether or not there is anything you owe at your time of visit. theclaimsxchange.com also allows for co- ordination of benefits (COB) and payment from healthcare spending accounts.

Medical Referrals

If your plan requires a doctor’s referral, please bring the referral to your first visit and have your provider enter the details of the referral when submitting your claims.

Where is this service available?

This service is available across Canada. NexgenRx has over 100,000 health care providers on theclaimsxchange.com provider registry. If your provider is not enrolled it is a very simple and quick process for them to sign up. They just need to go to <https://theclaimsxchange.com/> theclaimsxchange.com and it will walk them through registration.

We ask you to try the new claim submission service and help us work to save the environment.


 




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